www.BlackViper.com: Black Viper's FAQ Answers

You have not replied to my E-Mail! Why not?!?

If you have taken the time to write to me, I will write to you as long as the following conditions have been met, usually within the span of 24 hours (sometimes, within minutes):

1. You are not asking anything about Hacks, Cracks and Cheats. I mean zero. None. Nil. Nothing.
2. Your default E-Mail client has the proper information configured. I cannot write to you unless the reply address is valid. Usually, this is the answer to "why" I have not replied to your E-Mail.
3. You did not slander me or were rude, including "bragging" that your (RPG character, computer, house, car, whatever) is "better" than mine. I don't really care. :) I have little time for "my friend can kick your ass" arguments.
4. You did not E-Mail me to my "hotmail-spam-catching-free" addresses.
5. Sometimes, I get a bounce stating that relaying is denied from my IP... or other errors. Since I run my own SMTP server on a local LAN address, some ISP's block those from getting through... Not much I can do about that.
6. Any encoded E-Mails (MIME with base64) that I cannot see the "source" and full headers of will be deleted without second thought. Send your E-Mail in plain text. It will place a smile on my face. How to view the source of an E-Mail is located in my E-Mail Filtering Guide.
7. Any E-Mails that are "pure HTML," "not MIME encoded," "have no date field or no subject" will be bounced. Under normal conditions, these are always spam.
8. Random "My computer is broke, what is wrong?" questions are difficult, if not impossible to answer via E-Mail. If the answer is off the top of my head, you will get an immediate reply. If it is not, I will attempt to guide you in the correct direction with some advice on what to look for.
9. Unfortunately, due to the popularity of some of my information, I cannot respond to everyone's technical support questions. It would just take a large amount of time to do so.

Practically a guaranteed way of getting a reply is being nice and sending the E-Mail in plain text with a valid reply address.

"Have you tweaked your OS lately?"

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