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Problem Reports and Solutions Control Panel Support

Default Description:

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

Additional Information:

If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:

Note: you must have administrator privileges to perform some of these actions.

With the default Category Control Panel:

  1. Head to Start
  2. Select Control Panel
  3. Select System and Maintenance
  4. Under "Problem Reports and Solutions", Select the Choose how to check for solutions link
  5. Select Ask me to check if a problem occurs (Radio button)
  6. Then, Select the Advanced settings link
  7. Under "For my programs, ...", Select Off (Radio button)
  8. Under "For all users and programs, ..." Select the Change setting button
  9. Under "For all users, turn Windows problem reporting", Select Off (Radio button)
  10. Select the Ok button to apply the settings
  11. Select the Continue button (if UAC is active)
  12. Select the Ok button
  13. Select the Ok button again

You may also consider disabling Windows Error Reporting Service.

Additional Reading:

None at this time.

Discussion Topic Link:

http://bbs.blackviper.com/index.php/topic,613.0.html

Defaults Startup Type:

Default Vista Home Basic: Manual
Default Vista Home Premium: Manual
Default Vista Business: Manual
Default Vista Ultimate: Manual

Other Settings:

Safe Setting: Manual

Service Names:

Service Name (registry): wercplsupport

Display Name: Problem Reports and Solutions Control Panel Support

Default Path and Command Line Options:

C:\Windows\System32\svchost.exe -k netsvcs

Log On As:

Account: Local System account

Dependencies:

What service Problem Reports and Solutions Control Panel Support needs to function properly:

  • None

What other service require Problem Reports and Solutions Control Panel Support to function properly:

  • None

 

 

Original content created: March 22, 2007

Most recent update: April 1, 2008

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