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Problem Reports and Solutions Control Panel Support

Default Description:

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

Additional Information:

If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:

Note: you must have administrator privileges to perform some of these actions.

With the default Category Control Panel:

  1. Head to Start
  2. Select Control Panel
  3. Select System and Security
  4. Select Action Center
  5. Select Change Action Center settings
  6. Select Problem reporting settings
  7. Select Change report settings for all users
  8. Select Never check for solutions(not recommended)
  9. Select the Ok button to apply the settings

You may also consider disabling Windows Error Reporting Service.

Additional Reading:

  • None at this time.

Discussion Topic Link:

Windows 7 Services Forum

Defaults Startup Type:

Windows 7 Starter: Manual
Windows 7 Home Basic: Manual
Windows 7 Home Premium: Manual
Windows 7 Professional: Manual
Windows 7 Ultimate: Manual
Windows 7 Enterprise: Manual

Other Settings:

Safe Setting: Manual

Service Names:

Service Name (registry): wercplsupport

Display Name: Problem Reports and Solutions Control Panel Support

Default Path and Command Line Options:

C:\Windows\System32\svchost.exe -k netsvcs

Log On As:

Account: Local System account

Dependencies:

What service Problem Reports and Solutions Control Panel Support needs to function properly:

  • None (S, HB, HP, P, U, E)

What other service require Problem Reports and Solutions Control Panel Support to function properly:

  • None (S, HB, HP, P, U, E)

Registry Settings (.reg):

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wercplsupport]
"DisplayName"="@%SystemRoot%\\System32\\wercplsupport.dll,-101"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"Description"="@%SystemRoot%\\System32\\wercplsupport.dll,-100"
"ObjectName"="localSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000003
"Type"=dword:00000020
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,\
00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,\
65,00,00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wercplsupport\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
77,00,65,00,72,00,63,00,70,00,6c,00,73,00,75,00,70,00,70,00,6f,00,72,00,74,\
00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001