Help and Support

 

Windows XP Pro x64

Default Description

Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

Additional Information

This service is required for Microsoft’s online (or offline) help documents. If you ever “attempt” to use Help and Support, the service places itself back into “Automatic” and starts even if you already had this service on disabled. “Program Compatability Wizard” located at Start > All Programs > Accessories and “System Information” located at Start > All Programs > Accessories > System Tools requires Help and Support service to be started (it will start in Manual mode). Each will fire off one process named “helpctr.exe” and System Information will also fire off one process named “helpsvc.exe”. After selecting the “Help and Support” icon in the Start menu, “helpctr.exe” and “HelpHost.exe” processes are fired off. After closing each program, the new processes will exit after around 30 seconds.

Default Startup Type

OS SP0 SP1 SP2
XP Pro x64 ? ? Automatic

Service Names

Service Name (registry): helpsvc
Display Name: Help and Support

Default Path and Command Line Options

C:\WINDOWS\System32\svchost.exe -k netsvcs

Log On As

Account: Local System Account

Dependencies

What service Help and Support needs to function properly:

What other service require Help and Support to function properly:

  • None

Windows XP

Default Description

Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.

Additional Information

This service is required for Microsoft’s online (or offline) help documents. If you ever “attempt” to use Help and Support, the service places itself back into “Automatic” and starts even if you already had this service on disabled. “Program Compatability Wizard” located at Start > All Programs > Accessories and “System Information” located at Start > All Programs > Accessories > System Tools requires Help and Support service to be started (it will start in Manual mode). Each will fire off one process named “helpctr.exe” and System Information will also fire off one process named “helpsvc.exe”. After selecting the “Help and Support” icon in the Start menu, “helpctr.exe” and “HelpHost.exe” processes are fired off. After closing each program, the new processes will exit after around 30 seconds. However, I try to avoid as much Microsoft help as I can… 🙂

Default Startup Type

OS SP0 SP1 SP2 SP3
XP Home Automatic (Started) Automatic (Started) Automatic (Started) Automatic (Started)
XP MCE 2005 Automatic (Started) Automatic (Started) Automatic (Started) Automatic (Started)
XP Pro Automatic (Started) Automatic (Started) Automatic (Started) Automatic (Started)
XP Tablet PC 2005 Automatic (Started) Automatic (Started) Automatic (Started) Automatic (Started)

Service Names

Service Name (registry): helpsvc
Display Name: Help and Support

Default Path and Command Line Options

C:\WINDOWS\System32\svchost.exe -k netsvcs

Log On As

Account: Local System Account

Dependencies

What service Help and Support needs to function properly:

What other service require Help and Support to function properly:

  • None (H, M, P, T)

Additional Reading

None at this time.