Help and Support
Contents |
General Information
None at this time.
Windows XP Pro x64
Default Description
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Additional Information
This service is required for Microsoft’s online (or offline) help documents. If you ever “attempt” to use Help and Support, the service places itself back into “Automatic” and starts even if you already had this service on disabled. “Program Compatability Wizard” located at Start > All Programs > Accessories and “System Information” located at Start > All Programs > Accessories > System Tools requires Help and Support service to be started (it will start in Manual mode). Each will fire off one process named “helpctr.exe” and System Information will also fire off one process named “helpsvc.exe”. After selecting the “Help and Support” icon in the Start menu, “helpctr.exe” and “HelpHost.exe” processes are fired off. After closing each program, the new processes will exit after around 30 seconds.
Default Startup Type
| OS | SP0 | SP1 | SP2 |
|---|---|---|---|
| XP Pro x64 | ? | ? | Automatic |
Service Names
Service Name (registry): helpsvc
Display Name: Help and Support
Default Path and Command Line Options
C:\WINDOWS\System32\svchost.exe -k netsvcs
Log On As
Account: Local System Account
Dependencies
What service Help and Support needs to function properly:
What other service require Help and Support to function properly:
- None
Windows XP
Default Description
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
Additional Information
This service is required for Microsoft’s online (or offline) help documents. If you ever “attempt” to use Help and Support, the service places itself back into “Automatic” and starts even if you already had this service on disabled. “Program Compatability Wizard” located at Start > All Programs > Accessories and “System Information” located at Start > All Programs > Accessories > System Tools requires Help and Support service to be started (it will start in Manual mode). Each will fire off one process named “helpctr.exe” and System Information will also fire off one process named “helpsvc.exe”. After selecting the “Help and Support” icon in the Start menu, “helpctr.exe” and “HelpHost.exe” processes are fired off. After closing each program, the new processes will exit after around 30 seconds. However, I try to avoid as much Microsoft help as I can… :)
Default Startup Type
| OS | SP0 | SP1 | SP2 | SP3 |
|---|---|---|---|---|
| XP Home | Automatic (Started) | Automatic (Started) | Automatic (Started) | Automatic (Started) |
| XP MCE 2005 | Automatic (Started) | Automatic (Started) | Automatic (Started) | Automatic (Started) |
| XP Pro | Automatic (Started) | Automatic (Started) | Automatic (Started) | Automatic (Started) |
| XP Tablet PC 2005 | Automatic (Started) | Automatic (Started) | Automatic (Started) | Automatic (Started) |
Service Names
Service Name (registry): helpsvc
Display Name: Help and Support
Default Path and Command Line Options
C:\WINDOWS\System32\svchost.exe -k netsvcs
Log On As
Account: Local System Account
Dependencies
What service Help and Support needs to function properly:
- Remote Procedure Call (RPC) (H, M, P, T)
What other service require Help and Support to function properly:
- None (H, M, P, T)
Additional Reading
None at this time.