Problem Reports and Solutions Control Panel Support
Contents |
General Information
None at this time
Windows 8
Default Description
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
Additional Information
None at this time.
Default Startup Type
| OS | WDP |
|---|---|
| Windows 8 WDP | Manual |
Service Names
Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support
Default Path and Command Line Options
C:\Windows\System32\svchost.exe -k netsvcs
Log On As
Account: Local System account
Dependencies
Note: No dependencies are listed for any service in the WDP build I used to draft this information.
Windows 7
Default Description
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
Additional Information
If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:
Note: you must have administrator privileges to perform some of these actions.
With the default Category Control Panel:
- Head to Start
- Select Control Panel
- Select System and Security
- Select Action Center
- Select Change Action Center settings
- Select Problem reporting settings
- Select Change report settings for all users
- Select Never check for solutions(not recommended)
- Select the Ok button to apply the settings
You may also consider disabling Windows Error Reporting Service.
Default Startup Type
| OS | SP0 |
|---|---|
| Windows 7 Starter | Manual |
| Windows 7 Home Basic | Manual |
| Windows 7 Home Premium | Manual |
| Windows 7 Professional | Manual |
| Windows 7 Ultimate | Manual |
| Windows 7 Enterprise | Manual |
Service Names
Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support
Default Path and Command Line Options
C:\Windows\System32\svchost.exe -k netsvcs
Log On As
Account: Local System account
Dependencies
What service Problem Reports and Solutions Control Panel Support needs to function properly:
- None (S, HB, HP, P, U, E)
What other service require Problem Reports and Solutions Control Panel Support to function properly:
- None (S, HB, HP, P, U, E)
Windows Vista
Default Description
This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
Additional Information
If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:
Note: you must have administrator privileges to perform some of these actions.
With the default Category Control Panel:
- Head to Start
- Select Control Panel
- Select System and Maintenance
- Under “Problem Reports and Solutions”, Select the Choose how to check for solutions link
- Select Ask me to check if a problem occurs (Radio button)
- Then, Select the Advanced settings link
- Under “For my programs, …”, Select Off (Radio button)
- Under “For all users and programs, …” Select the Change setting button
- Under “For all users, turn Windows problem reporting”, Select Off (Radio button)
- Select the Ok button to apply the settings
- Select the Continue button (if UAC is active)
- Select the Ok button
- Select the Ok button again
You may also consider disabling Windows Error Reporting Service.
Default Startup Type
| OS | SP0 | SP1 | SP2 |
|---|---|---|---|
| Vista Home Basic | Manual | Manual | Manual |
| Vista Home Premium | Manual | Manual | Manual |
| Vista Business | Manual | Manual | Manual |
| Vista Ultimate | Manual | Manual | Manual |
| Vista Enterprise | Manual | Manual | Manual |
Service Names
Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support
Default Path and Command Line Options
C:\Windows\System32\svchost.exe -k netsvcs
Log On As
Account: Local System Account
Dependencies
What service Problem Reports and Solutions Control Panel Support needs to function properly:
- None (HB, HP, B, U)
What other service require Problem Reports and Solutions Control Panel Support to function properly:
- None (HB, HP, B, U)
Additional Reading
None at this time.
Troubleshooting dialogs rely on this for “detecting issues” steps. Most notably this will cause the network diagnostic from the right-click menu of the network icon to fail.