Black Viper
Black Viper

Problem Reports and Solutions Control Panel Support

 

Windows 8

Default Description

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

Additional Information

None at this time.

Default Startup Type

OS SP0
Windows 8 x86 Manual
Windows 8 x64 Manual
Windows 8 Pro x86 Manual
Windows 8 Pro x64 Manual
Windows 8 Enterprise x86 Manual
Windows 8 Enterprise x64 Manual

Service Names

Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support

Default Path and Command Line Options

C:\Windows\System32\svchost.exe -k netsvcs

Log On As

Account: Local System account

Dependencies

Note: No dependencies are listed for any service in the WDP build I used to draft this information.

Windows 7

Default Description

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

Additional Information

If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:

Note: you must have administrator privileges to perform some of these actions.

With the default Category Control Panel:

  1. Head to Start
  2. Select Control Panel
  3. Select System and Security
  4. Select Action Center
  5. Select Change Action Center settings
  6. Select Problem reporting settings
  7. Select Change report settings for all users
  8. Select Never check for solutions(not recommended)
  9. Select the Ok button to apply the settings

You may also consider disabling Windows Error Reporting Service.

Default Startup Type

OS SP0 SP1
Windows 7 Starter Manual Manual
Windows 7 Home Basic Manual Manual
Windows 7 Home Premium Manual Manual
Windows 7 Professional Manual Manual
Windows 7 Ultimate Manual Manual
Windows 7 Enterprise Manual Manual

Service Names

Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support

Default Path and Command Line Options

C:\Windows\System32\svchost.exe -k netsvcs

Log On As

Account: Local System account

Dependencies

What service Problem Reports and Solutions Control Panel Support needs to function properly:

  • None (S, HB, HP, P, U, E)

What other service require Problem Reports and Solutions Control Panel Support to function properly:

  • None (S, HB, HP, P, U, E)

Windows Vista

Default Description

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

Additional Information

If you choose to disable this service, it may be due to privacy concerns with sending Microsoft your error reports. If so, to help ensure it will not be utilized even if the service is turned back on due to a future Windows Update, do the following:

Note: you must have administrator privileges to perform some of these actions.

With the default Category Control Panel:

  1. Head to Start
  2. Select Control Panel
  3. Select System and Maintenance
  4. Under “Problem Reports and Solutions”, Select the Choose how to check for solutions link
  5. Select Ask me to check if a problem occurs (Radio button)
  6. Then, Select the Advanced settings link
  7. Under “For my programs, …”, Select Off (Radio button)
  8. Under “For all users and programs, …” Select the Change setting button
  9. Under “For all users, turn Windows problem reporting”, Select Off (Radio button)
  10. Select the Ok button to apply the settings
  11. Select the Continue button (if UAC is active)
  12. Select the Ok button
  13. Select the Ok button again

You may also consider disabling Windows Error Reporting Service.

Default Startup Type

OS SP0 SP1 SP2
Vista Home Basic Manual Manual Manual
Vista Home Premium Manual Manual Manual
Vista Business Manual Manual Manual
Vista Ultimate Manual Manual Manual
Vista Enterprise Manual Manual Manual

Service Names

Service Name (registry): wercplsupport
Display Name: Problem Reports and Solutions Control Panel Support

Default Path and Command Line Options

C:\Windows\System32\svchost.exe -k netsvcs

Log On As

Account: Local System Account

Dependencies

What service Problem Reports and Solutions Control Panel Support needs to function properly:

  • None (HB, HP, B, U)

What other service require Problem Reports and Solutions Control Panel Support to function properly:

  • None (HB, HP, B, U)

Additional Reading

None at this time.